![]() ![]() After calling them many times someone finally answered the phone. Now, when I try to reinstall it I get a banner telling me I have to purchase VIP edition. I have been doing that every time my computer gets an update until now. I submitted another ticket and Zoe said to uninstall and reinstall. It worked until Micro Soft updated my computer then it stopped working. I submitted a ticket on their support page and Zoe emailed me a link and told me to uninstall and reinstall with the link. I purchased Apowersoft Streaming Audio Recorder and Streaming Video Recorder in May 2014. Apowersoft life time license is not for life. I would give their product a four but their support sucks.
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